Banking Support Services

Comprehensive banking process solutions and KYC services to streamline your financial operations

Our Banking Services

End-to-end banking process solutions and customer verification services

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KYC Verification Services

Complete Know Your Customer verification solutions for banks and financial institutions.

  • Video KYC Verification
  • Physical KYC Documentation
  • Digital KYC Processing
  • Document Verification
  • Compliance Reporting
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Contact Point Verification

Comprehensive customer contact verification and validation services.

  • Phone Number Verification
  • Email Address Validation
  • Address Confirmation
  • Customer Identity Check
  • Fraud Prevention
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First EMI Calling

Professional EMI payment reminder and collection services for financial institutions.

  • Payment Reminder Calls
  • Customer Support
  • Payment Schedule Management
  • Default Prevention
  • Collection Optimization
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Banking Process Hiring

Specialized recruitment services for banking and financial process roles.

  • Banking Staff Recruitment
  • Process Executive Hiring
  • KYC Agent Placement
  • Customer Service Staffing
  • Training & Onboarding
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Document Processing

Efficient document collection, verification, and processing services.

  • Document Collection
  • Data Entry & Verification
  • Digital Archiving
  • Compliance Documentation
  • Record Management
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Banking Customer Support

Dedicated customer support services for banking and financial products.

  • Customer Query Resolution
  • Product Information
  • Process Guidance
  • Complaint Management
  • Service Feedback
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KYC Verification Process

Streamlined and compliant customer verification process

1

Document Collection

Collect required KYC documents including ID proof, address proof, and photographs from customers.

2

Verification & Validation

Verify document authenticity and validate customer information through multiple verification channels.

3

Video KYC Session

Conduct secure video verification sessions with customers for real-time identity confirmation.

4

Approval & Onboarding

Complete the KYC process and onboard verified customers to banking services seamlessly.

Banking Process Expertise

Comprehensive support for various banking operations and processes

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Retail Banking

  • Account Opening
  • Customer Onboarding
  • Document Processing
  • Service Support
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Credit Cards

  • Card Application
  • KYC Processing
  • Document Verification
  • Customer Support
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Loan Processing

  • Loan Application
  • Document Collection
  • Verification Process
  • EMI Management
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Digital Banking

  • Digital Onboarding
  • E-KYC Processing
  • App Support
  • Technical Assistance

Compliance & Security

Ensuring regulatory compliance and data security in all banking processes

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Data Security

Advanced security protocols to protect customer data and ensure confidentiality in all banking processes.

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Regulatory Compliance

Strict adherence to RBI guidelines, KYC norms, and all banking regulations for complete compliance.

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Fraud Prevention

Multi-layer verification and monitoring systems to prevent fraud and ensure process integrity.

Why Choose Our Banking Services?

Comprehensive benefits for banks and financial institutions

Faster Processing

Reduce KYC and onboarding time by up to 70% with our streamlined processes and expert team.

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Cost Efficiency

Significant cost savings compared to in-house processing with maintained quality and compliance.

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Higher Accuracy

99.8% accuracy rate in document verification and customer data processing with quality checks.

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Scalable Solutions

Flexible services that scale with your business needs, from small batches to high-volume processing.

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Real-time Reporting

Comprehensive dashboards and real-time updates on process status and performance metrics.

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Dedicated Support

24/7 customer support and dedicated account managers for seamless service delivery.

Banking Success Stories

Real results for financial institutions and banking partners

Private Bank

Premium Bank KYC Optimization

Private Banking

Comprehensive KYC process outsourcing for a premium private bank to streamline customer onboarding.

Key Results (3 Months):

  • 65% faster onboarding time
  • 40% cost reduction
  • 99.5% accuracy rate
NBFC Company

Loan Processing Efficiency

Non-Banking Financial Company

End-to-end loan processing support including document collection, verification, and KYC for an NBFC.

Key Results (6 Months):

  • 50% faster loan processing
  • 30% more applications processed
  • Enhanced customer satisfaction
Digital Bank

Digital Onboarding Transformation

Digital Banking

Video KYC and digital onboarding services for a new digital bank launching in the Indian market.

Key Results (4 Months):

  • 15,000+ customers onboarded
  • 98% first-time approval rate
  • Seamless digital experience

Streamline Your Banking Processes

Partner with us for efficient, compliant, and cost-effective banking support services

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Email Us

info@sbinnovation.in

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Call Us

+91 76661 20385

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Business Hours

Mon - Fri: 10:00 AM - 6:00 PM

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Visit Us

C Wing Office no 509 & 510 4th floor Megacenter Magarpatta Hadapsar Pune - 411028

India +91
India +91
USA +1
UK +44
UAE +971
Singapore +65

Let’s Connect With You!